GAMEGTX Return and Shipping Policy
Effective Date: 21-01-2024
Company: GAMEGTX
Licensed Under: MR MBB LTD
Overview
GAMEGTX is dedicated to providing top-quality gaming reviews and subscription services. As our products are digital, we do not ship physical items. This policy outlines the terms and conditions for returns and refunds for our digital products.
Digital Product Returns
Due to the nature of digital products, we do not accept returns or exchanges. Once a purchase is completed, it is considered final. We encourage you to review the product descriptions and any available previews or samples before making a purchase to ensure it meets your needs.
Refund Policy
We understand that sometimes there may be issues with a purchase. Our refund policy is as follows:
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- Eligibility for Refund:
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- Refund requests must be submitted within 30 days of the purchase date.
- Refunds will only be issued if the product is found to be defective or not as described.
- Refunds will not be issued for change of mind or dissatisfaction with the product’s content.
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- How to Request a Refund:
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- To request a refund, please contact our customer support team at [insert contact email] with your order number and a detailed description of the issue.
- Our team will review your request and respond within 2 business days.
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- Processing Refunds:
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- If your refund request is approved, the refund will be processed to the original payment method within 6 business days.
- You will receive an email confirmation once the refund has been processed.
Subscription Cancellation
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- Monthly Subscriptions:
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- Monthly subscriptions can be canceled at any time.
- To cancel, please visit your account settings or contact our customer support team.
- Upon cancellation, you will continue to have access to the subscription benefits until the end of your current billing cycle. No prorated refunds will be provided for the remainder of the billing period.
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- Annual Subscriptions:
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- Annual subscriptions can be canceled at any time.
- To cancel, please visit your account settings or contact our customer support team.
- If you cancel within 30 days of your initial purchase, you are eligible for a full refund. After 30 days, no refunds will be issued, but you will retain access to the subscription benefits until the end of the annual billing cycle.
Contact Information
If you have any questions or concerns about our return and shipping policy, please contact us at:
Email: info@gamesgtx.com
Customer Support Hours: Monday to Friday, 9 AM – 5 PM (GMT)
By making a purchase on GAMEGTX, you agree to this Return and Shipping Policy. We reserve the right to update or change this policy at any time. Any changes will be posted on this page with an updated effective date.
Thank you for choosing GAMEGTX. We appreciate your business and are committed to providing you with the best gaming review and subscription service experience.
GAMEGTX
Under the License of MR MBB LTD